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Terms & Conditions

Urban Tribe [Registered brand of Backpack International Pvt Ltd (BIPL)]

Welcome to BIPL and its affiliates provide their services to you subject to the terms and conditions are given hereunder. If you visit us at, you accept these terms and conditions. If you do not agree to be bound by these Terms & Conditions and the Privacy Policy, you may not use the Site in any way. In addition, when you use any current or future service (e.g. Your Account/Profile, etc.) or visit or purchase from any business affiliated with, whether or not included in website, you will be subject to these guidelines and conditions for such service or business. These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order placed or service provided by By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. These Terms and various other policies are binding as per the provisions of the Information Technology (Intermediaries guidelines) Rules, 2011 formulated under the Information Technology Act of 2000.

All products/services and information displayed on constitute an “invitation to offer”. Your order for purchase constitutes your “offer” which shall be subject to the terms and conditions as listed below. reserves the right to accept or reject your offer or to accept a User from registering on the Website without assigning any reason thereof.


“Agreement” means the terms and conditions as detailed herein including all schedules, appendices, annexure, privacy policy, and will include the references to this agreement as amended, negated, supplemented, varied or replaced from time to time.

“” / “BIPL” / “website” means the online shopping platform and the services provided by it and its affiliates owned and operated by Backpack International Pvt Ltd which provides a venue/platform to the Users of Urban Tribe to buy the products listed on

“Vendor” / “seller” /”affiliates” shall mean the person or any legal entity who offers for sale, sells the products on the platform/website.

“Product/Products” means and includes any goods/ merchandise/ products/ services/ offers/ display items that are uploaded /showcased/displayed on by its Vendor and the related description, information, procedure, processes, warranties, delivery schedule, etc.

In these Terms, references to “you”, “User” shall mean the end user accessing the Website, its contents and using the Services offered through the Website, “” / “BIPL” / “website”/“we”, “us”, and “our” means the online shopping platform and means the services provided by it and its affiliates owned and operated by Backpack International Pvt Ltd which provides a venue/platform to the users of Urban Tribe to buy the products listed on The Site allows you to browse, select and purchase Bags, Backpacks, Laptop Bags etc (“Goods” or “Products” or “Services”).

For the purposes of these Terms & Conditions the term ‘Acceptance’ shall mean your affirmative action in clicking on ‘checkbox’ and on the ‘continue button’ as provided on the registration page or such other actions that implies your acceptance.


The website is an Internet-based content and e-commerce portal licensed by Backpack International Pvt Ltd, a company incorporated under the laws of India Registered If you want to ask us anything about these terms & conditions or have any comments or complaints on or about our website, please contact us at or +91 22 2965 0014

Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time.

User Account, Password & Security:

Use of the Site is available only to persons who can form legally binding contracts under applicable law. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below that of 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption the sale or purchase of which to/by minors are strictly prohibited.

You will receive a username and password for your account upon completing the Website’s registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify BIPL of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. BIPL cannot and will not be liable for any loss or damage arising from your failure to comply with the above-mentioned guidelines or maintain the security of your account.

Services Offered:

The website provides a number of Internet-based services through the Web Site (all such services, collectively, the “Service”). One such service enables users to purchase original merchandise such as Bags, Backpacks, Laptop Bags, soft Luggage, clothing, footwear and accessories from own or various fashion and lifestyle brands. The Products can be purchased through the Website through various methods of payments offered. In addition, these terms and policies may be further supplemented by Product specific conditions, which may be displayed on the webpage of that Product.

Terms & Condition for Coupons & Discount's

End of season sale prices may not be inclusive of GST
The offer is valid only for online orders placed on
Each sale shall last from 24 to 72 hours only and the time of beginning of the sale is 1100 hours IST. Therefore, it is the customer’s responsibility to login earlier if they want to avail better products or styles because our sales are “first come, first served”.
To avail these discount, please type the coupon code in the ‘Coupon Code’ box provided on the shopping bag page during checkout.
The Discount shall not be applicable on all the products, merchandises, etc., on the website and it may be restricted to the products, merchandises, etc., as may be displayed as Sale items.
The merchandise is not restocked once sold out. No information regarding the presence of any Product in our stock will be given and we will alert you only when an item is sold out.
The offer is valid only for successful/approved transactions.
No two offers can be available simultaneously.
Standard Terms & Conditions apply.
The discount offer cannot be combined or exchanged with any other offer provided by
The Approval of the order is at the sole discretion of BIPL
We do not return or exchange Gift Vouchers, Altered bags, Cosmetics & Perfumes, Watches, Sunglasses or such other Products and Watches for hygiene and other reasons.
The website has the right at any time, without notice, to add/alter/change/ or vary any or all of these terms and conditions or to replace, entire or in part, this offer by another offer, whether similar to this offer or not, or to withdraw it altogether.
In the event of non-happening, cancellation or partial happening of the offer for reasons beyond anybody’s control or Act of God, neither BIPL nor their agent, sponsors nor their agent, successors or assigns shall be liable to any of the customers participating in the offer.
By participating in the promotional offer, the Customers shall be deemed to have accepted these Terms and Conditions.
Any disputes arising out of this offer shall be subject to the exclusive jurisdiction of courts in Mumbai only.

Terms & Condition for E-Gift Voucher

E-Gift voucher is redeemable for merchandise at website, within India.
E-Gift Voucher is not redeemable for cash or credit nor can be exchanged for a gift voucher/Gift card.
E-Gift Voucher cannot be reloaded.
E-Gift Voucher is valid for a period of 1 year from its date of issue.
If the E Gift Voucher is lost or stolen, neither will a new E-Gift Voucher will be issued nor will the money be reimbursed in any manner.
BIPL shall not be liable and responsible for any unauthorized and/or fraudulent purchase/s made using this E Gift Voucher. The holder of this E Gift Voucher shall be solely responsible for the safe custody of the E Gift Voucher and the credentials mentioned on it.
No duplicate E-Gift Voucher will be issued.
E-Gift Voucher is property of BIPL to whom it should be returned on request.
BIPL reserves the right to amend the terms & conditions at its discretion without prior notice.
Dispute/s subject to Mumbai jurisdiction.

Privacy Policy

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of The User hereby agrees to receive sms and email notifications on his/her registered mobile number. The user further consents that the terms and contents of such Privacy Policy are acceptable to him.

Limited User

The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that BIPL’s name is stated as the source and prior written permission of is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.