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1) www.urbantribe.in has a 10-day return policy.
2〉 We reserve the right to cancel the order if the goods are out of stock or not available. We take responsibility to inform the buyer of any such cancellations happening in processing the order through mail or telephonic.
3〉 If your order is canceled after your credit/debit card has been charged, the said amount will be reversed back in your Card Account.
4〉 We will seek authorization on your Card for the aggregate amount of the order placed by you, however, we may charge your card (capture) only with the amount corresponding to the actual portion of the order that we are able/willing to fulfill, and any associated shipping charges/taxes and levies etc. Any surplus amount, for which we might have originally sought and received authorization on your card from your Card Issuer, if not captured by us in the time period stipulated by our Merchant Banker, will not be captured/charged. If however the same is charged to your card/bank account in error, we will refund it as soon as the same is realized by us or brought to our notice, whichever is sooner. Noble Faith reserves the right to capture/charge your card to the full or partial authorized amount for the concerned order.
5〉To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, www.urbantribe.in reserves the right to cancel pending and future orders without any liability. www.urbantribe.in also reserves the right to refuse or cancel orders in scenarios like inaccuracies in the pricing of product on the website and stock unavailability. We may also require additional verifications or information before accepting any order. If your order is canceled after your card has been charged, the said amount will be reversed to your Card Account. Any promotional voucher used for the canceled orders may not be refunded.
6〉 You may cancel your order or some items in your order before we bill and ship the items.